Customer: “I need a cable.”
Me: “Ok. I’ll take you to our cables, what kind of cable do you need?”
Customer: “Uhm…. a cable. USB? I need to hook up a computer.”
Me: “Here are our USB cables, but could you be a little more specific?”
Customer: *getting angry* “These are not what I need at all! I need a cable! Are you deaf? I need a C-A-B-L-E. I need one for my computer.”
Me: “Sir, there are a lot of cables, if you could tell me what kind of thing you were trying to hook up?”
Customer: “Is there anyone else on the floor that can help me!? Maybe one of the computer guys? You’re obviously too stupid to understand.”
Me: “Sir, I am the only one on the floor at the moment and I am trying my best to help you find your cable.”
Customer: “Miss, why don’t you go back to the registers where you belong and bring me a computer guy?”
Me: “Sir, I am the tech person and would be happy to help you find your cable. Could you show me an example of what you mean?”
(The customer, extremely agitated, goes to a display computer.)
Customer: This is what I wanted! A cable!”
Me: “You mean a keyboard?”
Customer: “Um…yes.” *sheepishly leaves the store*
Not Always Right | Funny & Stupid Customer Quotes
1 comment:
You handled it well.
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